Purchases can be returned for a refund or exchange within 14 days of receipt of goods. You may open the package to check your goods, but products must be returned unused. You will be refunded for the value of the product(s), including the outgoing shipping. The costumer is responsible for the return shipping costs.

In addition, the following criteria must be met:

- All original packaging with pricing, labels, hang tags etc. must be intact.
- No tape is to be attached to the product or the product’s packaging.
- Shoe boxes must be packaged inside another box or proper shipping bag.
- Print out this RETURN FORM and put it inside your return package.

Returns which do not comply with the above listed criteria will be refused.

Please note that you are responsible for the product until it reaches us, so send the package with a traceable service so it can be located.
Please post the returns along your  RETURN FORM to:

Native North
Elmegade 3 tv
2200 Copenhagen

Packages sent without the appropriate return form will be rejected

Once we receive your return we will process your refund or exchange the good(s).

The return and financial responsibility is yours until it reaches Native North and are confirmed by a delivery confirmation.

If you have any questions please do not hesitate to write to us at